top of page

Appointment System

  • Appointments are Pre Paid. You need to pay online or Cash at hospital to book an appointment. Appointments are non refundable once booked but you can reschedule them (if you are not visiting for some reason) at no extra charges 

  • Appointments for 2nd Visit follow ups don't need payments as the visit is free

  • ONLINE BOOKINGS - Bookings can be done online by our website Click here . You will be required to pay the doctors consultation fee ( Please see OPD Schedule for Fees) Once booking is completed after making the payment through our payment gateway you will receive an appointment token number with your booking details. You need to be present in the hospital during OPD time before your token number is called LIVE Status of Token numbers queue can be seen here click here . Please see our refunds and cancellation policy to know more about refunds/cancellations.

  • You will get a token number on booking along with a token expiry time at which the token will be marked absent , you have to be present at the hospital before this time. The patients who come at the hospital before the token expiry time will not be marked absent and are given place in main queue. Patients are called in order of token number starting with number 1. 

  • Absent Patients : If a patient is not there when his/her token number is called the patient will be marked absent as per the token expiry time informed to you in the booking confirmation. Thereafter when this absent patient comes, he will be allotted place in late queue as per the sequence of arrival of late patients. After every 2 patients from the main queue (of those who have have come before being marked absent ) 1 patient from late queue is taken. This means that late patients queue will move slowly compared to main queue. 

  • Any patient who can't wait and wants to skip the queue should ask for Emergency prescription

bottom of page